TERMS & CONDITIONS

Welcome to ElatedArtistryco! These Terms and Conditions outline the rules and regulations for the use of our website, products, and services. By accessing this website and purchasing our products, you accept these terms and conditions in full. If you disagree with any part of these terms, please do not use our website.

1. General Information

  • Company Details: ElatedArtistryco, Concord, CA
  • Contact Information: You can contact us at support@elatedartistryco.com

2. Products

  • Product Descriptions: We strive to ensure that all products are described accurately. However, we do not warrant that product descriptions or other content on the website are complete, reliable, or error-free.
  • Pricing: All prices are listed in USD and are subject to change without notice. Prices do not include applicable taxes and shipping charges.
  • Product Availability: Product availability is subject to change without notice. We cannot guarantee the availability of any product at the time of your order.

3. Order

  • Order Acceptance: After you place an order, we will review. We reserve the right to refuse or cancel any order for any reason, including but not limited to product unavailability, errors in product description, or pricing errors.
  • Payment: Payment must be received in full before your order is processed. Forms of payment we accept are listed at the bottom of our homepage. 
  • Order Changes: Once an order is placed, it cannot be changed or canceled. Please review your order carefully before submitting it.

4. Shipping and Delivery

  • Shipping Policy: We ship to US. Shipping costs and delivery times vary based on the destination and shipping method selected at checkout.
  • Delivery Times: Estimated delivery times are provided during checkout. We are not responsible for delays caused by shipping carriers or customs.
  • In Store Pick Up: You will receive an email notification when your order is ready for pick up. 
    • Hours for pick up: Some Mondays 1pm to 3pm, Tuesday-Friday 930am to 3pm

5. Returns and Refunds

  • Return Policy: We accept returns of unopened and unused products within 30 days of delivery. To initiate a return, please contact us at support@elatedartistryco.com with your order number.
  • Exchanges: If you wish to exchange a product, please contact us at support@elatedartistryco.com with your order number, proof of item showing defect/damage/inability to use. Once we review and see that an exchange is fit, you're able to return the original item for a replacement. Item must be sent within 30 days of delivery - must be returned after noticing item is defective after a few uses.
  • Refunds: ALL SALES ARE FINAL (including clearance sales/promotions)

6. Limitation of Liability

  • We are not liable for any direct, indirect, incidental, or consequential damages arising from the use of our products or website. By purchasing our products, you agree to use them at your own risk and assume full responsibility for any injury, damage, or loss.
  • Lost or Stolen Items: We understand that the loss or theft of an order can be frustrating, however, once an order has been shipped and is in the care of the carrier, we are no longer responsible for its delivery. If your order is lost or stolen, we recommend reaching out directly to your local post office or UPS for assistance, as it is beyond our control at this point.

7. Intellectual Property

  • All content on this website, including but not limited to text, images, graphics, and logos, is the property of ElatedArtistryco and is protected by applicable intellectual property laws. Unauthorized use of any content is prohibited.

8. Privacy Policy

  • Your privacy is important to us. Please review our private policy located on the bottom of our website to understand how we collect, use, and protect your personal information.

9. Governing Law

  • These Terms and Conditions are governed by and construed in accordance with the laws of US. Any disputes arising out of or related to these terms will be subject to the exclusive jurisdiction of the courts in US.

10. Changes to Terms

  • We reserve the right to update or modify these Terms and Conditions at any time without prior notice Any changes will be effective immediately upon posting on this page. Your continued use of the website after any changes consititues your acceptance of the new terms.

11. Contact Us

  • If you have any questions about these Terms and Conditions, please contact us at support@elatedartistryco.com.